Shipping & Returns

 


Methods of Payment:


We accept:

Check or Money Order - payable to Katherine Kennedy.

Our PayPal address: kbk2@kbksales.com

Mail to:

Katherine Kennedy - Returns 
9636 Coeburn Mtn. Rd.
Wise VA 24293 USA

1(276)328-5013

 

Your Comments: There is a Comment section provided on the check-out page of our website for your convenience. Feel free to add any special instructions that may apply to your order in that area. 

 

Shipping:


We ship Monday through Friday with the exception of holidays.

   We try to ship within 2 days of payment receipt.

FREE Shipping for Domestic Orders Over $75:

Free Shipping is offered on all invoices over $75.00 to U.S. buyers only.  Should you return items for credit after having received "FREE SHIPPING", and the total of the items returned causes you to drop below the $75.00 minimum, the cost of shipping will be deducted from your credit.

Domestic Shipping

We only use the USPS shipping option at this time.   Delivery time is estimated between 2-10 days.    If tracking is required, your package will be shipped by USPS Priority Mail.   You can get an estimate of your shipping charge by going to www.usps.com.  Our shipping rates are derived from the USPS rate table which are based on  total weight of the package, to which we add $1.50 handling fee.  Costs can be estimated through the website www.usps.com.

1st Class Mail -

1st class shipping is only available for packages up to 13 ounces (per the USPS).   If your package exceeds the 13oz. weight limit we will ship it  USPS Priority Mail.   Package tracking is only available on Priority Mail packages.  If your order is $75 or more, you will be offered our Free Shipping option.

1st Class Mail to Canada -

This is available under same conditions as Domestic 1st. Class Mail except for slightly higher rates.   Our shipping rates are derived from the USPS rate table which are based the total weight of the package, to which we add $1.50 handling fee.  Costs can be estimated through the website www.usps.com.

International Shipping:

We ship internationally via USPS 1st. Class Mail and Priority Mail only.    Insurance is available at buyer’s request.  Our shipping rates are derived from the USPS rate table which are based the total weight of the package, to which we add $1.50 handling fee.  Costs can be estimated through the website www.usps.com.

 

Return Policy:

 


 

If you are not completely satisfied with your purchase, you may return it for a full refund within 10 days of receipt of your package with the exception of some bulk and assortment items minus the cost of shipping.  After 10 days we will issue a store credit in lieu of a refund. We will accept an exchange of merchandise for an exchange of merchandise up to 30 days from the date of purchase. Unfortunately, we cannot accept returns after 30 days for any reason.

Return Instructions:
 Simply return any items you do not wish to keep with a copy of the invoice. Please include a note as to why you are returning the item and what you would like in exchange of the returned merchandise. Exchanges do not qualify for free shipping. 

 

Returns may be shipped to:

Katherine Kennedy - Returns 
9636 Coeburn Mtn. Rd.
Wise VA 24293 USA

1(276)328-5013


7.75% Sales Tax will be applied to all Virginia Orders.

 


Out Of Stock Items:

If an item you order is out of stock or sold out, we will ship your order incomplete unless you specify otherwise. 

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